Frequently asked questions

FAQs

SHIPPING & DELIVERY

Orders usually arrive in 2-7 working days, depending on your location.

EXCHANGE

EXCHANGE POLICY:

Exchange requests are only made via email.
You have 24 hours after receiving your order to request an exchange through:

Blanksandco1@gmail.com

You can only exchange sizes from the same colour you received , you cannot change colors so please make sure you want the color you ordered.

RETURN

RETURN POLICY:

Refunds are not applicable once you pay the courier and he leaves, so please check your order before paying.

PLEASE NOTE THAT YOU CANNOT ACCEPT A PART OF YOUR ORDER AND RETURN THE OTHER PART, YOU EITHER ACCEPT AND PAY FOR YOUR FULL ORDER OR RETURN YOUR WHOLE ORDER WITH THE COURIER.